You bought a colour television from City Electronics, Laxmi Nagar, Delhi. The product has one year guarantee, but it is not working properly just after one month. Write a letter to the Sales Manager, City Electronics asking for a replacement. You are Raveena, 58, Garden City, Delhi.

58, Garden City
Delhi

16th May 2020

City Electronics
Laxmi Nagar, Delhi

Class 10 English Letter Sample

Sir or Madam

Last month I bought a colour television of the Panasonic brand from your store in Laxmi Nagar. However, it has stopped working properly. It was working perfectly until a week ago, but now the screen goes blank every now and then. Turning off the television and then turning it on again does work; however, this has started bothering us especially since this is a new TV. The product has a one year replacement guarantee and hence I would like to get it replaced at the earliest.

It would be great if you could send someone to pick up the television from my home. If that is not possible, I will bring it myself. I have enclosed the purchase receipt with this letter.

Thank you for your support.

I look forward to hearing from you.

Yours sincerely

Manjusha